Terms & Conditions

By using this website you confirm that you are at least 18 years old or if you are not at least 18 years old, that you have the authority/consent of your parent or guardian to do so.
By using Brightlightcandles.net website you agree to terms and conditions specified for this service.

We ship to UK and EU countries. Orders are shipped by UK Royal Mail and domestic and international courier services. Royal Mail/courier shipping charges apply.  Goods are not dispatched on Saturdays or Sundays. The delivery times are estimates and from time to time may be effected by events outside our control for which we will not be responsible.

Cancellation                                                                                                                                                                                                                                  You can cancel items or orders unless order has been shipped. Shipped orders cannot be cancelled.

Currently we do not accept returns unless goods arrived in damaged condition.

Damaged goods
To return any damaged goods, in the first instance, please contact us via email.
We may ask you to return the goods to us to qualify for refund. Full refund of cost of purchased item and return postage charge will be applied. You are required to return damaged items using 2nd class Royal Mail tracked service. Shipping charges of items returned at other or higher cost will not be refunded.
In some instances we may request photographic proof of damaged item.

We use PayPal getaway for all payments. PayPal accept all major credit/debit cards (Visa, Maestro, Debit, Credit).
We do not accept any other methods of payment (i.e. cheques, payments over the phone, cash) than online checkout payment.

Limitation of Liability
You agree that Company’s entire liability, and your exclusive remedy, with respect to any services(s) provided under this Agreement and any breach of this Agreement is solely limited to the amount you paid for such service(s). Company shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of its services/products or for the cost of procurement of substitute services.
While Brightlightcandles.net uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Brightlightcandles.net will not be responsible for any errors or omissions or for the results arising from the use of such information. While Brightlightcandles.net takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

While every effort is made to portray items accurately, slight variations may occur. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow. Slight variations can also be dependent on calibration of individual screens.

Prices                                                                                                                                                                                                                                                 All prices given on the website are applicable and valid at the time of the purchase. We  reserve right to change prices without any prior notice .                                                                                                                                                                                                                                                     

Copyrights & Trademarks
The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner. The written content displayed on this website is owned by its respective author and may not be reproduced in whole, or in part, without the express written permission of the author.

Company reserves the right to revise the terms and conditions of this Agreement at any time. Any such revision will be binding and effective immediately upon posting of the revised Agreement on our web site. Your continued use of our site constitutes agreement to any revision of the terms and conditions of this Agreement.